1. Acceptance of the Terms
These Terms of Service ("Terms") govern your access to and use of the YakiemBattle service (the "Service"), operated by YakiemBattle Security Labs ("we", "us", "our"). The Service includes the website, the customer dashboard, the license management system, the license activation API, downloadable endpoint agents, and related documentation.
By creating an account, purchasing a plan, downloading an agent, or otherwise using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organisation, you represent that you have authority to bind that organisation.
2. Changes to these Terms
We may update these Terms from time to time. Material changes are announced by email to the address on your account at least 14 days before they take effect, or by a notice on the Service. Continued use of the Service after changes take effect constitutes acceptance. If you do not accept a change, you may revoke any seat before the effective date.
3. Accounts and credentials
To use the paid Service you must register an account with a valid email address and a strong password. Passwords are stored only as cryptographic hashes; we cannot recover them.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at hello@yakiembattle.com if you suspect unauthorised access. We may suspend accounts involved in security incidents while we investigate.
One account may hold multiple seats (licenses). Seat ownership is managed from the dashboard; transfers of seats between accounts are not supported.
4. Licenses and seat binding
Each purchased seat corresponds to one license key. On first activation, the key binds to the hardware fingerprint of the device that activated it (a cryptographic hash of stable device identifiers). This binding is intentional: it prevents leaked keys from being shared.
Each license key is single-use and bound to one device. If you need protection on a new device, you must purchase a new key.
You may not share, resell, rent or otherwise redistribute license keys, except that a single key may be transferred between devices you own in accordance with this section.
5. Payments and refunds
Each seat is a one-time purchase. You pay once per device. Prices are displayed in the currency of the plan at checkout. Payment is processed by our payment providers; your card details never touch our servers.
Each license key is a one-time purchase with no automatic renewal.
Additional seats can be purchased at any time from your dashboard.
Every plan is covered by the 30-day money-back guarantee described in the Refund Policy.
6. Acceptable use
You agree not to:
- share, resell, rent or sublicense license keys, except as permitted by section 4
- attempt to circumvent, disable or defeat seat binding, machine fingerprinting, rate limiting or any other security control of the Service
- reverse engineer, decompile or disassemble the endpoint agents or the license API, except where permitted by mandatory law
- use the Service to attack, scan or probe other users, third-party infrastructure or our own infrastructure beyond your own devices
- use the Service for any unlawful purpose or in a way that violates the rights of third parties
- submit malicious payloads through the contact form, upload endpoints or other input channels
7. Availability and support
We aim for high availability of the license validation, activation and signature update services, but we do not guarantee uninterrupted operation. Planned maintenance is announced in advance where reasonably possible.
Paid plans include support with a target first-reply time of one business day. Priority support is included on plans of 5 seats or more. Support is provided in English via the contact form and the support address.
8. Your data and privacy
The Service collects and processes personal data as described in the Privacy Policy. By using the Service you agree to that processing. You retain ownership of your scan telemetry and account content.
9. Termination
You may revoke any seat at any time from the dashboard. Revoked seats lose protection immediately. Telemetry is retained for 30 days after revocation and then deleted.
We may suspend or terminate access to the Service, with or without notice, if we reasonably believe you have breached these Terms, if your payment fails, or if continued operation would create a legal or security risk.
10. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Security software reduces risk; it cannot guarantee that no threat will ever compromise a device. No claim in these Terms, on the website or in marketing materials constitutes a guarantee of absolute protection.
11. Limitation of liability
To the maximum extent permitted by law, neither we nor our payment providers shall be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising out of or related to the Service.
Our total aggregate liability for any claim arising out of these Terms shall not exceed the amounts you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited by applicable law.
12. Indemnification
You agree to indemnify and hold us harmless from claims, damages and costs arising from your misuse of the Service, your breach of these Terms, or your violation of applicable law.
13. Governing law and disputes
These Terms are governed by the laws of the jurisdiction in which YakiemBattle Security Labs is established, without regard to conflict-of-law rules. We will first attempt to resolve any dispute informally through support channels; any legal dispute will be brought in the courts of that jurisdiction.
14. Contact
Questions about these Terms: hello@yakiembattle.com. Security matters: security@yakiembattle.com.